Administration officer

Job Description

• To support the Education and Inclusion Teams to create, establish and maintain databases and administrative systems in line with council processes and policies.
• To support the Education and Inclusion Team to create effective communication materials for publication
• To arrange appointments, meetings and events and receive visitors, ensuring that hospitality is available as necessary
• To ensure email and telephone communications are responded to swiftly, and that accurate records of all communications are maintained centrally.
• To present spoken and written communication in a polite, friendly and respectful manner seeking to ensure mutual understanding
• To manage requests and enquiries, frequently of a confidential and sensitive nature, from the public, clients, professionals and from other team/services within the council.
• To update and maintain accurate data for pupils with SEN in line with Medway SEN processes and requirements

Qualifications

• Level 3 or higher academic qualification
• GCSE A-C/4-9 (or equivalent) qualifications in Maths and English
• Access to own transport.

Desirable

Professional qualifications in relevant subject and/or evidence of ongoing professional development in the fields of expertise required.