Civil Enforcement Officer

Job Description

We are seeking Civil Enforcement Officers to join Central Bedfordshire Council’s parking enforcement team. As a Civil Enforcement Officer, you will ensure compliance with parking restrictions, issue penalty charge notices, and provide excellent customer service. If you enjoy working outdoors, have great communication skills, and are looking for a rewarding role with benefits, apply now.

Key Responsibilities:

• Enforce parking restrictions and issue penalty charge notices
• Provide excellent customer service to residents, visitors, and businesses
• Work outdoors in all weather conditions (uniform provided)
• Follow council policies and procedures
• Maintain accurate records and reports
• Collaborate with colleagues and partners
• Represent the Council in a positive and proactive manner

Requirements:

• Full clean Driving Licence (preferable)
• Standard DBS clearance
• Ability to work outdoors in all weather conditions
• Excellent communication and interpersonal skills
• Ability to follow processes and stay calm in conflict
• Resilient and flexible
• Ability to work shifts, including weekends

Benefits:

• Generous holiday allowance
• Pension scheme
• Staff benefits (gym membership, discounts, assistance program)
• Uniform provided
• Full training, including Level 2 Award for Parking Enforcement Officers
• Opportunities for professional development