Job Description
- To provide advice and support to managers across the Children’s Services on a wide variety of employee relations activities including issues affecting individual members of staff (such as disciplinaries, dispute resolution, grievances, absence management and capability issues), some of which may be complex.
- To manage a caseload which would include capability, disciplinary, grievance, ill health and other cases.
- To work with the Head of HR and Payroll and Senior HR Consultant to ensure the staffing implications of proposed changes and developments in the organisation have been identified.
- To act as client manager for formal investigations.
- To provide professional HR advice and support to investigating officers, chairs of hearings and appeals panels across Children’s Services.
- To design and deliver, in conjunction with the Learning & Development team, training solutions in ER related areas to support managers in understanding and application of HR policy
- Carry out first stage of job evaluations; to analyse and evaluate the profiles in determining the value of each job within the organisation.
- Contribute to the ongoing review and implementation of HR processes and policy, highlighting areas where policies can be improved through experiences gained in managing casework.
- To provide support to other directorates in management of HR Casework if required.
Qualifications Essential
• CIPD or equivalent HR qualification and/or extensive relevant experience
Experience Essential
• Demonstrable experience of supporting leaders/managers in complex employee relation’s cases and a detailed understanding of the procedures involved.
• Demonstrable experience of working with senior managers relating to ER case work along with a comprehensive understanding of legal implications.
• Demonstrable ability to use advanced theoretical/practical/procedural/organisational/policy knowledge across a specialist area
• Demonstrable knowledge of employment legislation and its practical implications
Skills Essential
• Demonstrable knowledge of trade union consultation and the ability to work constructively with trade union representatives
• Demonstrable knowledge of employment legislation and its practical implications
• Ability to work across directorates as required with an understanding of the differing terms and conditions.
• Demonstrable ability to use advanced theoretical/practical/procedural/organisational /policy knowledge across a specialist area
• Demonstrable ability to analyse and interpret varied and complex information and develop strategies and solutions for the medium and long term
• Demonstrable ability to use well developed communication skills to present complex/sensitive information in an understandable way, to a range of audiences
• Demonstrable ability to work independently within clear guidelines and regularly use initiative to make decisions, referring to more senior officers for advice on policy/resource issues.
• Demonstrable ability to be polite and courteous when dealing with members of the public
• Demonstrable experience of providing guidance on internal policies and procedures relating to employees, and interpret them based on the needs of individual situations.